Call Center Success The Sandler Way
Hoe structuur je een intern call center en zorgt dat het winstgevend is.
The book answers important questions you may currently struggle with:
How do we get the people we call to want to stay on the line with us?
How do we connect during the critical opening seconds?
How do we keep them on the line and turn that call into profit?
Get a sneak preview... download a free sample chapter!
Learn how a successful call center can turn your current "shoppers" into buying "customers"
About the Author
TOM NIESEN is the CEO and founder of Acuity Systems, Inc., a Sandler Training center located in Dallas, Texas. Tom works with business owners to create a strategy to improve their sales force, increase revenue, and develop a company culture of accountability.