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Call Center Success The Sandler Way

Hoe structuur je een intern call center en zorgt dat het winstgevend is.

The book answers important questions you may currently struggle with:

  • How do we get the people we call to want to stay on the line with us?
  • How do we connect during the critical opening seconds?
  • How do we keep them on the line and turn that call into profit?

Get a sneak preview... download a free sample chapter!

Learn how a successful call center can turn your current "shoppers" into buying "customers"

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Tom Niesen

About the Author

TOM NIESEN is the CEO and founder of Acuity Systems, Inc., a Sandler Training center located in Dallas, Texas. Tom works with business owners to create a strategy to improve their sales force, increase revenue, and develop a company culture of accountability.